Zendesk Integration autorstwa Bitrix24 Integrations

Ekran główny
Tasks and projects
Zendesk Integration

Ocena

Brak ocen
Instalacje

2586
Twórca

Bitrix24 Integrations

Opis

Gain complete control of your Zendesk tickets right in Bitrix24 interface!

View ticket details and create new ones, all while keeping the powerful Bitrix24 tools right at hand.

Learn more about the app in our Helpdesk article.

The app works with Bitrix24 commercial plans only.
There is an opportunity to try the application for free during the demo period.

Instrukcja instalacji

Wsparcie techniczne

Bezpieczeństwo danych

Dodane: 28.03.2018

Wsparcie techniczne

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support.

Our dedicated Integrations support team will be delighted to assist you and provide guidance on any inquiries you may have regarding the app.

Additionally, we highly recommend following the steps outlined in this article to troubleshoot common issues in the event that the app is not functioning or connecting as expected.

Instrukcja instalacji

When at the settings page, input your Zendesk account data:

Subdomain
Login email
API token

If the connection is successful, you will see a confirmation page: “Your Zendesk is successfully connected”.

If required, you can connect another Zendesk account to Bitrix24 at the application settings page (“Settings” button).

Obtain API token:
1. Go to the "Admin Center".
2. Go to "Apps and integrations".
3. Go to "Zendesk API".
4. Click the "Settings" tab
5. Make sure that the "Token access" switch is on
6. Click the "Add API token" button
7. Copy and save your token

Bezpieczeństwo danych

了解更多

Zendesk Integration

Aplikacja prosi o zezwolenie na dostęp do danych:

CRM

pełen dostęp: wyświetlanie, tworzenie, edytowanie i usuwanie leadów, kontaktów, firm, dealów, faktur, ofert, aktywności, pól użytkownika itp.

Struktura Firmy

pełen dostęp: wyświetlanie, tworzenie, edytowanie i usuwanie działów

Osadzanie aplikacji

pełen dostęp: wyświetlanie, tworzenie, edytowanie i usuwanie widżetów

Czat i Powiadomienia

pełen dostęp: wyświetlanie, tworzenie, edytowanie i usuwanie czatów i wiadomości; łączenie użytkowników z czatami; edytowanie czatów; odczytywanie wiadomości z czatów

Użytkownicy (minimum)

odczytywanie listy użytkowników i nazw bez danych kontaktowych

Ocena

0 /5

5 gwiazdek

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1 gwiazdka

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